Frequently Asked Questions
Everything you need to know about your gear and orders.
What is the typical shipping time for international orders?
International orders typically arrive within 7 to 14 business days, depending on your location and chosen shipping method. All shipments include tracking information sent via email.
Are the products sold on WGC Shop authentic?
Yes, we guarantee that all products are 100% authentic and sourced directly from reputable manufacturers and official distributors in the sports and tactical industry.
What is your return policy for defective items?
We offer a 14-day return window for items that arrive defective or damaged. Please contact our support team with your order number and photo evidence to initiate a replacement or refund.
Do you offer bulk discounts for sports teams or clubs?
We do offer special pricing for large volume orders. Please reach out to our sales department via the contact form with your specific requirements for a personalized quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers for high-value orders.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. Once the order has entered the processing and packaging stage, we are unable to make further changes.